Cancelation Policy

Cancellation Policy

Green Baskets
Effective Date: 1 February 2026
Contact Email: support@greenbaskets.co.in


1. Order Cancellation by Customer

  • Customers can cancel orders within 2 hours of placing them.

  • To cancel, please contact support@greenbaskets.co.in with your Order ID.

  • Orders that are already processed or dispatched cannot be cancelled.


2. Order Cancellation by Green Baskets

  • We reserve the right to cancel an order due to:

    • Product unavailability

    • Pricing or technical errors

    • Suspicious or fraudulent activity

  • In such cases, customers will receive a full refund to the original payment method.


3. Refund Timeline

  • Approved cancellations will be refunded within 7–10 business days.

  • Refunds will be made to the original payment method.

  • Cash on Delivery (COD) refunds will be processed via bank transfer.


4. Non-Cancellable Orders

  • Orders already dispatched or delivered.

  • Orders with customized or special packaging.