Terms And Conditions

Terms and Conditions

Green Baskets
Effective Date: 1 February 2026
Contact Email: support@greenbaskets.co.in


1. Introduction

Welcome to Green Baskets. These Terms and Conditions (“Terms”) govern your use of the Green Baskets mobile application, website, and related services (collectively, the “Platform”).

By accessing or using our Platform, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our services.


2. About Green Baskets

Green Baskets is an online platform offering premium dry fruits, nuts, dried fruits, and mixed packs for purchase within India.


3. Eligibility

  • You must be at least 18 years old to place an order.

  • By using the Platform, you confirm that the information provided is accurate and complete.

  • We reserve the right to refuse service if information provided is false or misleading.


4. Account Registration

  • Users may be required to create an account.

  • You are responsible for maintaining the confidentiality of your login credentials.

  • Green Baskets is not responsible for unauthorized access caused by your failure to secure your account.


5. Orders and Payments

  • All orders placed through the Platform are subject to acceptance and availability.

  • Prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

  • We reserve the right to change prices at any time without prior notice.

  • Payment must be completed before order processing.


6. Shipping and Delivery

  • Delivery timelines are estimates and may vary depending on location and unforeseen circumstances.

  • Green Baskets is not liable for delays caused by courier partners or external factors.

  • Risk of loss passes to the customer upon delivery.


7. Returns and Refunds

  • Due to the perishable nature of food products, returns are accepted only in case of damaged, defective, or incorrect items.

  • Claims must be made within 24 hours of delivery with photographic proof.

  • Approved refunds will be processed within 7–10 business days.


8. Product Information

  • We strive to display product images and descriptions accurately.

  • Actual product packaging may vary slightly from images shown.

  • Nutritional values are approximate and for informational purposes only.


9. Intellectual Property

All content on the Platform, including logos, images, text, graphics, and software, is the property of Green Baskets and is protected under applicable intellectual property laws. Unauthorized use is prohibited.


10. Prohibited Activities

Users agree not to:

  • Use the Platform for unlawful purposes

  • Attempt to gain unauthorized access to our systems

  • Distribute harmful software or engage in fraudulent activities

  • Misuse promotional offers or discounts


11. Limitation of Liability

Green Baskets shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Allergic reactions due to undisclosed medical conditions

  • Delays or failures caused by events beyond our reasonable control

Our total liability shall not exceed the amount paid for the product in question.


12. Privacy

Your use of the Platform is also governed by our Privacy Policy. We are committed to protecting your personal information.


13. Termination

We reserve the right to suspend or terminate accounts that violate these Terms without prior notice.


14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in India.


15. Changes to Terms

Green Baskets reserves the right to update or modify these Terms at any time. Continued use of the Platform after changes constitutes acceptance of the revised Terms.