Privacy policy

Privacy Policy

Green Baskets
Effective Date: 1 February 2026
Contact Email: support@greenbaskets.co.in


1. Introduction

Green Baskets (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Green Baskets mobile application, website, and related services (collectively, the “Platform”).

By using our Platform, you consent to the practices described in this policy.


2. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Full Name

  • Email Address

  • Mobile Number

  • Shipping and Billing Address

  • Payment Details (processed via secure third-party payment gateways)

B. Non-Personal Information

  • Device information

  • IP address

  • Browser type

  • App usage data

  • Cookies and analytics data

C. How We Use Location Data

  • To calculate estimated delivery times and track orders

  • To suggest nearby services, offers, or promotions

  • To prevent fraud and enhance app security

You can disable location services in your device settings at any time, but certain features of the app (like delivery tracking) may not function properly.


3. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Communicate order updates and support responses

  • Improve our products and services

  • Send promotional offers (only if you opt-in)

  • Prevent fraud and enhance security

  • Comply with legal obligations


4. Payment Information

We do not store your complete debit/credit card details. Payments are processed securely through trusted third-party payment gateways that comply with applicable security standards.


5. Sharing of Information

We may share your information with:

  • Delivery and logistics partners

  • Payment processing partners

  • IT and service providers

  • Legal authorities if required by law

We do not sell or rent your personal data to third parties.


6. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

However, no online transmission is completely secure, and we cannot guarantee absolute security.


7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve user experience

  • Analyze platform traffic

  • Remember user preferences

You can manage cookie preferences through your browser settings.


8. Data Retention

We retain personal information only as long as necessary for business, legal, or regulatory purposes.


9. Your Rights

As a user in India, you have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your account (subject to legal requirements)

  • Withdraw consent for marketing communications

To exercise your rights, contact us at:
support@greenbaskets.co.in


10. Children’s Privacy

Green Baskets does not knowingly collect personal information from individuals under 18 years of age.


11. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for their privacy practices.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on the Platform with a revised effective date.


13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Green Baskets
Email: support@greenbaskets.co.in